P.O. Box 6823 ,Richmond, VA 23230


Servers, Workstations, Firewalls, Networking, Wireless, Windows, Linux, Unix, MacOS
Our team works with and supports it all. We have both onsite and remote support options to implement, maintain, fix, or improve your systems.

Remote Support

Faster response at lower cost.

If your device can get to the internet, then we can help. Our remote support options provide fast and cost-effective solutions. We have the capability of providing a full suite of expert assistance. As an added bonus, as part of our fully managed service offering, we can provide this same functionality for internal IT teams or even individual users to remote into their own desktops.

Onsite Support

There When You Need Us

Sometimes the problem just can't be fixed via a remote support session. When this happens we have people that love to come out and help fix the issues. Whether you need assistance moving a computer, setting up a server, installing a completely new network, or upgrading systems, we have people that are ready to assist.

Easy. Fast. Efficient. Reliable.


Our dispatcher will receive a ticket, contact the user, and assign the right technician for the service call.


Whether via a support session or onsite, we will assess the issue and work to find a solution to the problem.

Problem Fixed

Once the problem is corrected, we will confirm with the user that the system is working before disconnecting or leaving the site.

User Satisfaction

We strive to be the best. Our support solutions deliver the results your end users expect from your IT department.

Years in Business
0 +
Users Supported
0 +
Tickets Closed Daily
0 +
Worldwide offices
0 +

What Do Our Clients Have to Say?

“You are in good hands with DNS”

I know I am always to quick to call with all of my issues; but I just wanted to say thanks again for promptly handling our issue this morning with all the thin clients down in the clinic area. Knowing you are watching over everything gives me great comfort. Something I thought was a small issue could have been a big problem when all the doctors started seeing patients today. As usual you noticed what was wrong and fixed it before any staff or physicians even knew there was an issue. You are all just TOO GREAT for words:-):-):-):-):

(The Allstate commercial has it all wrong – “You are in good hands with DNS”) Thank you, Gayle Edwards Office Manager Richmond Ob-Gyn”

Gayle Edwards

Richmond OB-GYN

"We have been working with DNS since 2017, it is with great comfort knowing that they stand behind their work to fix our issues when needed.  Everyone there is so friendly and wonderful to work with."

Dale Tate

Service Electrical Contractors, Inc.

“I’ve worked with dozens of MSPs throughout my career in IT. From small single-facility MSP support to nationwide, and in my experience, DNS is unmatched when it comes to quality of service, knowledge, and care. In addition, DNS is the most responsive, proactive, and security-minded MSP I’ve ever worked with, and that is critical in the healthcare industry.”

Brent Sessions

Summit Healthcare

Paying a trip fee was no problem for me. DNS solved in 4 hours, what a local company couldn’t resolve in two days [16 hours] (at a rate of $50/hour).

Raymond Campbell